Welcome to Empress Business Solutions, LLC. Please read these Terms and Conditions carefully before engaging with our services or accessing our website. By using this website or purchasing services or products from us, you agree to the terms outlined below.
Business Information
Empress Business Solutions, LLC is a registered limited liability company in the state of Georgia. All services, digital products, and resources offered on this site (www.empress.work) and our partner site (www.twannagill.com) are provided by Empress Business Solutions, LLC.
Intellectual Property
All content, branding, digital downloads, and materials found on this site are the property of Empress Business Solutions, LLC. This includes text, graphics, logos, documents, templates, and any other materials provided or sold.
You may not reproduce, duplicate, copy, modify, sell, or distribute any content without prior written consent. Free and paid resources are intended for personal business use only and may not be shared, redistributed, or resold.
Payments and Billing
Payments for services and products may be made via:
- Invoices issued through Dubsado
- Stripe (credit/debit cards)
- ACH transfers (where applicable)
Depending on the service, clients may be offered installment payment options. These arrangements are discussed during discovery calls and will be outlined in your individual contract or agreement. All payment terms are binding once agreed upon.
Payments for digital products and online courses are processed securely via Stripe at checkout. By submitting payment, you agree to the pricing, access terms, and refund policy associated with that offer.
Refund Policy
All purchases and service agreements with Empress Business Solutions, LLC are considered final. We approach every project with care, and our goal is always to deliver work that aligns with your expectations and business goals.
While refunds are not guaranteed, we understand that life and business can shift. If a project needs to be paused or adjusted, we may offer a credit toward future services or an opportunity to reschedule, depending on the situation and how much work has already been completed.
Refund requests will be reviewed on a case-by-case basis and are granted only at the discretion of Empress Business Solutions.
Please note: Digital products, workshops, and online courses are non-refundable due to the nature of instant access and downloadable content.
Scheduling and Rescheduling
We understand that things happen. Clients may reschedule strategy sessions or business meetings with at least 3 business days’ notice via the link or instructions provided at booking. Requests made with less notice may result in the session being forfeited.
Exceptions may be granted at our discretion but are not guaranteed. Ongoing clients with retainer agreements should refer to their contract for specific rescheduling terms.
We appreciate your respect for our time and scheduling policies.
Digital Products and Course Access
All digital products (including but not limited to templates, checklists, and online trainings) are delivered electronically. Due to the nature of digital products, all sales are final unless otherwise stated.
Access to programs, courses, or membership areas may be revoked if terms are violated, including sharing login credentials or unauthorized redistribution of materials. Access may be limited to a specific timeframe (e.g., 90 days or 1 year), depending on the product or program purchased. Continued access is not guaranteed unless explicitly stated at the time of purchase.
Limitation of Liability
We’re here to help you grow—but results are never guaranteed. Empress Business Solutions, LLC is not liable for any business outcomes, lost profits, or indirect damages resulting from the use of our services, website, or content.
While we provide guidance, tools, and strategic insight to support your growth, results may vary and are dependent on individual implementation, timing, and external factors beyond our control.
Professional Disclaimer
Unless explicitly stated, we do not provide legal, financial, or tax advice. All content is for educational and informational purposes only. Please consult a qualified professional for any legal, financial, or tax-related decisions.
Changes to These Terms
We reserve the right to update or revise these Terms and Conditions at any time. Changes will be posted on this page, and your continued use of the website or services constitutes acceptance of those changes.
Acceptance of Terms
By using this website, purchasing digital products, or entering into a service agreement with Empress Business Solutions, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
Contact
If you have questions or concerns about these Terms and Conditions, please contact us at:
📧 info@empress.work
Updated: May 2025